In the world of towbars and towing solutions, one particular company based in Poland may appear as an attractive option at first glance. However, it's crucial for Australian customers to dig deeper and ask critical questions when considering this company for their towing needs.

Limited Support in the Australian Market:

Did you know that this company lacks substantial support in the Australian market? As a foreign-based company, they do not have a physical presence or support network in Australia. If you encounter any issues or have questions about their products, your only option is to contact them online. Is this level of support sufficient for your peace of mind?

Misleading Claims About ADR Approvals:

This company prominently advertises their products as having ADR (Australian Design Rules) quality. But did you know that ADR quality does not equate to having official ADR approvals? In reality, this company does not possess the necessary certifications and approvals required for towing equipment in Australia. Purchasing a towbar from them means towing illegally. Are you willing to take the risk, and what could it mean for your insurance coverage?

A Cautionary tale.

The old idea of "She'll be right mate" isn't something that applies in most things these days. With Federal and State regulations becoming more and more strict and with our friends in blue ever more vigilant, we have to be even more careful to ensure our vehicles are compliant.

This has never been more important than when we're towing caravans and trailers. Not only must the towing vehicle and trailer be compliant with ADR regulations, so must the towbar itself. We've noticed a company who are importing European manufactured towbars and wiring kits which do not carry the ADR accreditation.

Yes, they're cheap, cheaper than the majority of Australian based companies in the towbar business, but they are NOT ADR approved. Now on the face of it they look the same, carry the same brand name etc. but NONE of them are ADR approved and as such they are not approved for use here in Australia.

OK you say, but I've saved a couple of hundred bucks so all good. Yeah, all good until you're involved in an accident and your insurer refuses your claim for a new car and caravan. Maybe the couple of hundred bucks you saved doesn't look so much now.  That's just for the damage to your car and caravan, what about the other guys car?  What about the damage to the house your caravan ran into when it came off the towball?

Heaven forbid anyone should get injured or worse in the accident, and your insurance refuses your claim because your towbar was not ADR approved. Suddenly you're financially responsible for the damages caused to not only your property but also that of the other person and family.  So yes, you beat the system and saved a few bucks, and maybe you've never have an accident, yet.

Is it worth taking the risk?

All our towbars are ADR compliant and have certification to prove it. They're professionally installed at all of our installation centers and we stand behind each and every one. Isn't it worth that couple of hundred dollars for peace of mind? 

Questionable Installer Recommendations:

Customers who have dealt with this company have reported that the recommended installers lacked the knowledge and expertise needed to properly fit European Towbars. Have you considered the competence of the installers when making your towing equipment choices? Is it worth jeopardizing your safety for the sake of convenience?

Return Policy and Warranty Concerns:

It's also essential to highlight this company's return policy and warranty. If you paid for your towbar by PayPal and want to return it, this company is known to ask you to return it to Poland at great expense, often exceeding $600. This can leave customers out of pocket or stuck with a towbar they cannot use. Furthermore, be aware that this company offers no warranty for their products, leaving customers with no recourse if issues arise after the purchase.

Protecting Yourself as a Consumer:

In the world of online shopping, it's easy to make the mistake of trusting enticing claims and promises. But have you prioritized reliability, compliance, and local support? When considering towbars for your vehicle, ask yourself: Are you choosing a reputable and established supplier with a strong presence in the Australian market? Is the towbar you're considering ADR-approved, providing the peace of mind that it meets stringent safety standards? Are you opting for experienced installers with a proven track record of successful installations?

In conclusion, while this company may seem like an attractive option on the surface, it's crucial to ask these critical questions and prioritize safety when making towing equipment choices. The risks associated with this company, including the lack of support, misleading claims, potential insurance issues, return policy hurdles, and the absence of a warranty, should not be taken lightly. Protect yourself and your investments by choosing trustworthy and ADR-compliant towbars from reputable sources. Your safety and peace of mind should always be the top priorities when towing.